Welcome to Türchen Enterprise!

We're excited to have you on board. From now on, we can offer you the best features and comprehensive service.

Onboarding

Book your exclusive onboarding video call and get to know Türchen. Appointments are released 14 days in advance and can be booked up to 24 hours before the scheduled time.

Phone Support

Our exclusive phone support is available to you at +49 6021 327195-1.

Alternatively, you can create a support ticket at any time: support@tuerchen.com. We will get back to you either in writing or by phone – whichever you prefer.

Editor Support / CSS & JS Support

Get personalized support with using and managing content in the editor. Feel free to contact us through our ticket system to schedule an appointment.

Availability

Our support services are available during our business hours:

Monday to Thursday: 10 AM–5 PM
Friday: 10 AM–3 PM

Central European Time (UTC+1) applies.

Important Dates

Please note: On the Bavarian holidays on October 3, 2024, and November 1, 2024, as well as during our Christmas break from December 23, 2024, to January 3, 2025, our office will be closed, and support will not be available.