Frequently asked questions
Türchen offers so many possibilities, so you might have a question or two – but don't worry, you'll find the answers here in our FAQs!
Generally, we offer two different tracking methods.
On the one hand, you can use our in-house tracking tool with the "Tracking" feature. If you have purchased the feature individually or in a bundle, you can view the evaluation under "Interactions".
The second option is available via the "White Label" feature. It allows you to insert your own tracking script - regardless of whether it is Google Analytics, Matomo, Hotjar or any other tool: As long as you get a tracking script from your tool, you can add it to your calendar. For GDPR compliance, we support you with an easily configurable cookie banner.
Türchen offers so many possibilities, so you might have a question or two – but don't worry, you'll find the answers here in our FAQs!
If you have any questions or problems, we will be happy to answer them.
During the week, we can be reached via the contact form or with a mail to support@tuerchen.com.
Please give us up to 3 days for our answer. We will get back to you as soon as possible!