Find the Help you need here
Türchen offers so many possibilities, so it's natural to have a question or two – but don't worry, you'll find the answers here in our FAQs.
Where can I find the agreement for the data processing agreement (DPA)?
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How does Türchen work?
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Which sizes are best for images?
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Can I continue to edit my calendar after the purchase or start date?
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How does the competition option work?
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How can I insert videos?
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How do I change the background of my calendar?
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Does Türchen.com support non-profit work and associations? (Charity)
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What exactly is the difference between company and private use?
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Can I analyze the accesses on my calendar?
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Can I remove the advertising?
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How do I share my calendar via social media?
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How do I report a calendar with offensive (e.g. racist) content?
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Which payment methods are available?
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How do I buy a calendar?
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In which time zone is my calendar located?
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When do the doors of my calendar open?
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Can I format the text I have entered?
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Which rights do I get by purchasing a calendar for companies?
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How can I publish the calendar on my website?
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Data privacy: Is Türchen compliant with GDPR?
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How can I delete my calendar or take it offline?
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I’d like to use my calendar from last year again – is that possible?
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I can't access my calendar! What should I do?
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Help, I've lost my edit link! Can you help me?
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My changes to the calendar are not displayed – why?
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My doors do not open – why?
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Instead of my calendar, a 404 error appears! What's wrong?
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What can I insert at "Embedding" in a door?
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Can I change the preview image of a door?
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For my door, no thumbnail or a wrong one is generated! What is the reason for this?
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Which browsers are supported?
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Can I upload my own font?
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Which photos am I allowed to upload to my calendar?
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My video embed link doesn’t work! What can I do?
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In which languages is Türchen available?
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How do companies use Türchen?
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Can Türchen be tested without any obligation?
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Easily create a digital advent calendar
Türchen briefly explained
Step-by-step instructions
Türchen Tutorials on YouTube
We explain Türchen in small steps. Check out our YouTube channel and learn tips and tricks to design and bring your perfect Türchen calendar to life.