Frequently asked questions
Türchen offers so many possibilities, so you might have a question or two – but don't worry, you'll find the answers here in our FAQs!
If your video link isn't working, it's probably due to the visibility settings of the video on your chosen platform. On YouTube, for example, the visibility of your video should be set to either "Public" or "Unlisted". Choose "Unlisted" if you don't want your video to be indexed in the YouTube search, but only accessible via the exact individual link. This protects it from unwanted access by third parties.
Alternatively, the "Media" feature allows you to upload videos directly in the editor.
Türchen offers so many possibilities, so you might have a question or two – but don't worry, you'll find the answers here in our FAQs!
If you have any questions or problems, we will be happy to answer them.
During the week, we can be reached via the contact form or with a mail to support@tuerchen.com.
Please give us up to 3 days for our answer. We will get back to you as soon as possible!