Frequently asked questions
Türchen offers so many possibilities, so you might have a question or two – but don't worry, you'll find the answers here in our FAQs!
Background: For the background image of your calendar, we recommend a width of at least 2000px. For the calendars, a portrait image looks best, but this also depends on your settings: the arrangement and number of doors. Pay attention to whether your calendar has a portrait or landscape format and adjust the height accordingly to the recommended width.
Inside the doors: Images that you upload to the individual doors should have a width of at least 800px for optimal display.
File size: We reduce your images to web-optimized sizes. These will be slightly larger and sharper with the "Media" feature. The maximum file size you can upload depends on the features or bundles you have booked - you can get an overview on the feature page by clicking on the bundles.
Türchen offers so many possibilities, so you might have a question or two – but don't worry, you'll find the answers here in our FAQs!
If you have any questions or problems, we will be happy to answer them.
During the week, we can be reached via the contact form or with a mail to support@tuerchen.com.
Please give us up to 3 days for our answer. We will get back to you as soon as possible!