Frequently asked questions
Türchen offers so many possibilities, so you might have a question or two – but don't worry, you'll find the answers here in our FAQs!
The thumbnail of a door is automatically generated from its content. If you have included an image, video or GIF in the door, a small image of this media will be used as the thumbnail. If no such media is embedded, the default preview image in our design will be used.
The "Design" feature gives you the option of replacing the automatically generated image on your own. To do this, edit a single door and click on "Settings" at the top.
Türchen offers so many possibilities, so you might have a question or two – but don't worry, you'll find the answers here in our FAQs!
If you have any questions or problems, we will be happy to answer them.
During the week, we can be reached via the contact form or with a mail to support@tuerchen.com.
Please give us up to 3 days for our answer. We will get back to you as soon as possible!