Frequently asked questions
Türchen offers so many possibilities, so you might have a question or two – but don't worry, you'll find the answers here in our FAQs!
The doors open by default at 12:00 a.m. and can be opened until 11:59 p.m. The time depends on the time zone set in the user's browser. If you have selected in your settings that the doors should not close in the past, they will of course remain open for the entire duration of the calendar.
The "Customization" feature gives you the option of adjusting the opening time and interval yourself. You can define intervals in hours, days or weeks. For example, you can have a door open every hour, every other day at 10:00 a.m. or only once a month.
Türchen offers so many possibilities, so you might have a question or two – but don't worry, you'll find the answers here in our FAQs!
If you have any questions or problems, we will be happy to answer them.
During the week, we can be reached via the contact form or with a mail to support@tuerchen.com.
Please give us up to 3 days for our answer. We will get back to you as soon as possible!